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Return Policy

All Sales are Final unless: 

  • The item is defective. 
  • The item does not match its description. 
  • The item is not what you ordered.  

If you meet the above criteria, prior to returning the products, please take note of the following guidelines: 

  1. CALL first before sending back your order. Returns will not be accepted, refunded or honored without calling the pharmacy to inform us of the products you are returning. 
  2. Customer Care Representative will give you instructions on how to make a valid return to our office. You will be given a Product Returns Confirmation number which you will attach to the package you are returning. 
  3. In some cases, when you CALL to inform us of product returns, it’s possible that we will send you a replacement or make other arrangements. This will be evaluated by the Customer Care Representative. 

If you have any questions or concerns, please call the pharmacy at 760-842-1700.